(Real quote from a depressingly large client)
Client: “We used to have pentests, but they kept giving us bad reports, so we stopped them…” (Real quote from a depressingly large client)
That moment when the Walking IT Disaster Generator comes up with a Cunning Plan and everyone starts ensuring their offsite backups are current.
Returning from vacation and finding out an important client has been emailing you directly and each successive one gets angrier and more desperate and then… nothing for three days.